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Features · Floor

Client drink orders, sent straight from the chair

Coffee, tea, a glass of wine: your technician sends the client's order to reception or the bar, and they know exactly what to serve, to whom, and how the client likes it.

Salon client drink order from the chair: fair Flow Floor screen with a client drink order marked In progress, showing who took it

From the chair to the client in three steps

A new drink order on the Floor board, marked Open
1. Order sent
The technician sends the client's order.
Order details showing the client's drink and how they want it
2. Opened
Reception or the bar sees exactly what to serve and how.
The order marked In progress with the name of who took it
3. In progress
Everyone sees the order is taken, so nobody makes it twice.

Hospitality without the running around

Many salons offer clients drinks, snacks, even wine. But when reception has to walk the floor asking every client what they want, the desk is left empty and orders get mixed up. Floor lets the technician send the order, so the right drink reaches the right client, made the way they asked. It is simple salon hospitality: the right drink reaches the right client.

What Floor gives your salon

Orders from the chair

The technician sends the client's order, so reception is not running around asking what everyone wants.

Exactly how they like it

Coffee with their milk and sugar, red or white wine: the order arrives with the client's choices.

Right client, right chair

Reception or the bar sees which client the order is for and which technician they are with.

Your menu, your options

Drinks, snacks, wine: your salon decides what to offer and which options to include.

No duplicate work

When an order shows In progress, the team knows someone is already making it, so a second person does not go make the same coffee.

Front desk or bar

Send orders to reception or to your bartender, whoever serves in your salon.

A calmer front desk

Fewer trips across the floor means more time for arriving clients and the phone.

A better client experience

Clients get what they asked for without having to repeat themselves.

Built for the floor, not the register

Fair Flow is not booking, POS, payroll or payments software. Floor works alongside the tools you already use. Pricing is $99/month for the first location and $79/month for each additional location.

See also Queue, Tickets and Tasks.

Related reading: Salon front desk communication.

Floor requests also appear in Live, a live view of the whole salon floor for your front desk.

FAQ

What can clients order through Floor?

Whatever your salon offers: coffee, tea, water, snacks, wine and more. You set up your own menu items and options.

Who receives the order?

Reception or your bartender. They see what to serve, to which client, with which technician, and exactly how the client wants it.

Does the front desk still need to ask every client?

No. The technician sends the order from the chair, so reception does not have to walk the floor taking orders.

Is Floor a POS or payments tool?

No. Fair Flow is not booking, POS, payroll or payments software. Floor handles in-salon service orders and works alongside the tools you already use.

How much does Fair Flow cost?

$99/month for the first location and $79/month for each additional location.

See Floor in your salon

We will walk you through Floor with your menu and team in mind.