Fair first-come, first-served
One shared rotation replaces the paper list. Whoever is up next is clear to the whole team, so there is nothing to argue about.
Features · Queue
A fair walk-in queue and turn list your whole floor can see
Replace the paper turn list with one live, first-come, first-served rotation. Everyone sees who is available, who is next, and who is in service, so walk-ins move faster and nobody feels skipped.
Why salons move off the paper turn sheet
Paper lists and memory work until the floor gets busy. Then turns get missed, staff argue about who was up, and clients wait while a chair sits empty. Queue keeps the rotation fair and visible, so the front desk can focus on clients. As walk-in salon software for your team, it replaces the paper turn sheet with a turn system and turn list everyone on the floor can follow.
What Queue gives your salon
Available and in service at a glance
See who is free and who is with a client in one live view, from the front desk or the floor.
Filter by technician type
Nail, facial, massage, wax: filter the queue and see who is next for the service the client wants.
One-tap call to the next tech
Tap once and Fair Flow calls the next tech to let them know their client is waiting.
Optional colors per staff member
Give each person a color that means something in your salon, so the floor reads the queue at a glance. Use it or skip it.
Hold keeps it fair
A small, quick service should not send someone to the back of the line. Hold keeps their place. No half turns to track.
Private PIN to join
Each team member joins the queue with their own private PIN, so nobody can move someone else.
Reorder for managers
Managers can fix a mistake in the order or take someone off the queue when they leave for the day.
Automatic daily reset
The queue resets on its own at the time you choose, so every day starts clean.
Built for the floor, not the register
Fair Flow is not booking, POS, or payments. Queue runs your in-salon walk-in rotation and works next to the booking and checkout tools you already use. Pricing is $99/month for the first location and $79/month for each additional location.
Want the bigger picture on turn systems? Read the salon turn system & queue overview.
Related reading: Nail salon turn tracker, Salon queue management, Salon turn system rules, Nail salon turn system software.
Need the whole floor on one screen? Live shows the Queue, Tickets, Floor requests, Chat and shift notes at a glance.
FAQ
Does Queue replace our paper turn list or turn sheet?
Yes. Queue gives your floor one shared, first-come, first-served rotation on screen, so nobody has to keep the list on paper or from memory.
Can we see who is next for a specific service?
Yes. Filter the queue by technician type, such as nail, facial, massage, or wax, and see who is next for that kind of service.
What happens when a tech takes a small service?
Put them on Hold. Hold keeps their place in the rotation so a quick, small service does not cost them their turn. There are no half turns to track.
Is Queue a booking or payments tool?
No. Fair Flow is not booking, POS, or payments. Queue runs the in-salon walk-in rotation for your team. Keep the booking and checkout tools you already use.
Is Queue a nail salon turn system?
Yes. Queue is a fair, first-come, first-served walk-in turn system with a live view of who is available, who is next and who is in service.
Is Queue walk-in salon software?
Yes. Queue runs your walk-in rotation for the team: who is available, who is next and who is in service. It works alongside the booking system you already use.
How much does Fair Flow cost?
$99/month for the first location and $79/month for each additional location.
See Queue on your own floor
We will walk you through Queue with your team and services in mind.