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Features · Inbox

Every staff request in one organized inbox

Time off, schedule changes, pay and tip questions, missing supplies, documents: your team sends requests to one place, and managers approve, ask for more info, or decline.

Salon staff requests inbox: fair Flow Inbox with the New Request window open, listing schedule request types such as vacation, late start, early leave, schedule change, extra shift, swap shift and break change

No more requests lost in WhatsApp, paper and email

When requests arrive by text, on paper and by email, they get mixed up and nobody knows if a message arrived. Inbox gives your team one organized place to ask, and gives managers one place to answer. Time off requests, license expiration reminders and missing supply requests all arrive in the same place.

Fair Flow Inbox on a phone with the New Request window showing Schedule, Payments, Operations, Documents and Other

Five request types, one place

From the phone or the front desk, staff pick the kind of request and send it to their manager.

  • Schedule: time off, late start, early leave, schedule change, extra shift, shift swap, break change
  • Payments: pay and tip questions
  • Operations: missing supplies and client issues
  • Documents: licenses and other documents with expiry dates
  • Other: anything else

What Inbox gives your salon

One place for every request

Staff send requests to their manager in one organized inbox, not across WhatsApp, paper and email.

Nothing gets lost

Every request has a clear answer, so nobody wonders if it arrived.

Schedule requests

Vacation, a late start, leaving early, a schedule change, an extra shift, a shift swap or a break change.

Pay and tip questions

A clear place for questions about pay, tip adjustments or a payment issue.

Operations

Report a missing supply from your salon's supply list, connected to Inventory, or flag a client issue.

Documents with expiry reminders

Staff upload documents like a license with an expiration date. You get a reminder 30 days before it expires.

Approve, ask or decline

Managers answer each request in a tap: approve it, ask for more info, or decline.

Approved time off blocks the schedule

Approved schedule requests block the time on the Fair Flow Schedule automatically. No manual tracking.

Birthday reminders

An alert arrives 7 days before a team member's birthday, so it never slips by.

Built for the floor, not the register

Fair Flow is not booking, POS, payroll or payments software. Inbox handles staff requests and works alongside the tools you already use. Pricing is $99/month for the first location and $79/month for each additional location.

See also Queue, Tickets, Tasks, Floor and Chat.

Related reading: Salon employee request management, Salon employee license tracking.

FAQ

What can staff send through Inbox?

Schedule requests like vacation, a late start, leaving early, a schedule change, an extra shift, a shift swap or a break change; pay and tip questions; operations requests like a missing supply or a client issue; documents such as a license; and anything else.

What can a manager do with a request?

Approve it, ask for more information, or decline it.

Does an approved time-off request update the schedule?

Yes. When a schedule request is approved for someone on the Fair Flow Schedule, that time is blocked on the schedule automatically, so there is nothing to track by hand.

Can Inbox remind us when a license expires?

Yes. Staff upload documents with an expiration date, and a reminder arrives 30 days before it expires so you can ask them to renew.

Is Inbox a payroll or payments tool?

No. Fair Flow is not booking, POS, payroll or payments software. Inbox handles staff requests and questions, and works alongside the tools you already use.

How do salon staff request time off?

Staff send a time off request through Inbox, and their manager approves it, asks for more info, or declines it. Approved time off is blocked on the Fair Flow Schedule automatically.

How much does Fair Flow cost?

$99/month for the first location and $79/month for each additional location.

See Inbox with your team

We will walk you through Inbox with your team in mind.